Assistant Front Office Manager (m/f)

Would you like to lead the transformation of our boutique hotel Front Office into one of excellence?

We are preparing a new phase for the front office of our Hotel The Vintage Lisbon – a challenge for those who want to play a leading role in a restructuring that will change the way we welcome our guests.

We are looking for a dynamic Assistant Front Office Manager with team spirit, capable of leading change, supporting and motivating the team, and implementing new ways of working that further enhance our customers’ experience.

In this role, you will:

• Lead and actively contribute to the restructuring of front desk processes;
• Implement new practices and ways of working that promote excellence and efficiency;
• Support the front desk team on a daily basis, ensuring impeccable service;
• Train, mentor and inspire new colleagues;
• Make autonomous decisions with critical thinking and a focus on problem solving;
• Manage time and priorities with flexibility and empathy for demanding customers.